The factory warranty covers equipment supplied by PROCRETECH as follows, for motors and pumps it is valid for a period of two (2) years and for equipment parts due to manufacturing error it is for a period of one (1) year, from the date of delivery to the customer.
Scope of Warranty: During the warranty period PROCRETECH agrees to repair or replace, at its discretion, any component determined to be defective due to manufacturing problems.
Exclusions: This warranty does not cover damage caused by misuse, abuse, neglect, accident, improper maintenance, unauthorized modifications, normal wear and tear, extreme environmental conditions or any other factor other than a manufacturing defect. Any attempted repair by unauthorized personnel will void the warranty.
Claim Process: In the event of a problem covered by the warranty, the customer must notify PROCRETECH within the warranty period. PROCRETECH reserves the right to request documented proof of the problem before authorizing any repair or replacement.
Customer Responsibilities: The customer is responsible for providing a proper operating environment for the construction machine, as well as performing regular maintenance as recommended by PROCRETECH. Any damage caused by lack of proper maintenance will not be covered by this warranty.
Limitation of Liability: PROCRETECH’s liability under this warranty is limited to the repair or replacement of defective components. PROCRETECH shall not be liable for financial loss, incidental, consequential or special damages.
Transferability: This warranty is transferable to the subsequent owner of the equipment, provided PROCRETECH is notified within 30 days after transfer of ownership.
By purchasing the equipment, the customer accepts and acknowledges the terms and conditions of this limited warranty provided by PROCRETECH.